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We have experienced this problem where some of the major services not started. You will not be able to connect to the vRNI via web -> https://<ip_address_of_vrni_platform>>. This probably caused by NTP insync. You need to manually start these services. Login with Consoleuser / and default password if not changed before via venter web console. Run services restart and wait for couple minutes (it took me 5-6 mins). Types of Users User name Password Admin UI admin@local Set this password in the Activate License window during installation. SSH User support ark1nc0113ct0r CLI User consoleuser ark1nc0ns0l3 Note It is recommended that the users change the default passwords immediately after the deployment. Procedure 1 Navigate to https://<vRealize Network Insight Platform IP address> . 2 Log in to the product UI with the corresponding user name and password. Troubleshoot NTP - https://kb.vmware.com
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